We're building a
better billing platform

Our team's mission is to help every business capture revenue faster than ever before by streamlining their billing process with Paycove.

2017

Year founded

7

Team members

3

Timezones

Our Team

With headquarters in the Midwest - our team is spread across 5 cities.

Rich Hankison

Co-founder & CEO

Madison, WI

Rich Hankison

Co-founder & CEO

Rich is the co-founder and CEO of Paycove. His work with Google and development firms has helped him appreciate elegant and beautiful product design. Rich has a passion for applying these insights to the invoicing and payments space.

Rich has a background in law, graduating from the University of Wisconsin Law School, and an undergrad major in Philosophy and Religious Studies. Rich is also a talented developer, and product / account manager, developing and managing solutions for major companies, such as the NFL, Fletcher Jones Automotive, and the University of Chicago.

On his downtime, Rich loves spending time with his son and wife. He also loves traveling and has visited 15+ countries, many times on volunteer trips. He also loves drumming with local cover bands, and occassionally plays terrible guitar.

Jeff Gluck

Co-founder & COO

Portland, OR

Jeff Gluck

Co-founder & COO

Jeff is the co-founder and COO of Paycove. He brings 10-plus years of product design experience to the Paycove team.

Prior to Paycove, Jeff worked within digital agencies alongside engineering, strategy, and marketing teams where he was responsible for the success of large-scale web and interface projects. Past clients include companies like Microsoft, World Vision, Mozilla and Qello.

His passion for building and launching digital products manifests across a variety of Paycove's operations, from Customer Success and Marketing to Design and Development.

Originally from NJ, Jeff has spent most of his time living / working in NYC before getting the urge to escape the hustle and bustle of the city. Always looking to learn from and experience new cities and cultures, he hasn't managed to stay in one place for more than a year or two since leaving.

He has spent 3 months working on Paycove while traveling Europe and more recently drove across the United States to live in Portland, OR and explore the beauty of the Pacific Northwest with his son and wife.

Chris Wisniewski

VP Sales & Marketing

Milwaukee, WI

Chris Wisniewski

VP Sales & Marketing

Chris Joined the Paycove senior leadership team to design enterprise class support systems for Paycove as well as help Paycove expand to new markets.

In his 20-plus years of marketing and sales leadership, Chris has worked with clients such as Office Depot, GE, Staples, Belden Wire & Cable, Disney, Rockwell, Southern California Edison, Target, Reedy Industries, Parts Town, DFSI, United Airlines, PepsiCo, VISA, Solo Cup, and many others. He has also worked with non-profits and tech and software startups to help make them successful.

Chris has helped companies grow sales, evaluate and improve their marketing programs, and generate revenue through lead generation, new market penetration and multi-channel programs.

Chris still hold his position as Principal of Apexx Group, and prior to joining the Paycove team, Chris was Director of Business Development at Publicis, the world’s largest advertising, promotions, and marketing services firm. Chris was the director of integrated marketing at Near North Insurance where he directed the development and maintenance of more than 50 association websites, ran the call center, customer care center, and managed the development of print and digital marketing initiatives.

Chris has a background in design and technical development, has been an adjunct professor at Columbia in Chicago. He is proficient in front and back end web technologies and is a developer that understands HTML, CSS, PHP, SQL and many other scripting and database solutions. He has worked to implement CRM solutions such as Pipedrive, HubSpot, Salesforce and has also worked with ERP solutions such as SAP and Netsuite and has experience with many ecommmerce platforms such as Magento, Shopify, WooCommerce, to name a few.

Rachel Laabs

Customer Success

Milwaukee, WI

Rachel Laabs

Customer Success

Rachel specializes in creating and editing Paycove’s support articles, videos, and miscellaneous marketing content pieces. She also helps determine strategic marketing initiatives to develop Paycove’s growth strategy.

Through working with customers first-hand, she strives to improve Paycove’s user experience. Rachel is happy to be a part of helping Paycove grow through listening to the thoughts of our users and the overall market.

Luke Bennett

Customer Success

Milwaukee, WI

Luke Bennett

Customer Success

Luke handles assisting our customers in the on-boarding process and ensuring a smooth transition getting started with Paycove. He meets with customers online to answer any of their questions and walk them through all the features Paycove has to offer.

Not only is he an expert with HubSpot and Pipedrive, but he also creates content for support articles and our YouTube Channel. Luke is always eager to help current customers who are experiencing difficulties and loves meeting new customers from around the world.
Andrew O'Connor

Payments Specialist

Chicago, IL

Andrew O'Connor

Payments Specialist

disabled
Brian Henciak

Payments Specialist

Pittsburgh, PA

Brian Henciak

Payments Specialist

disabled
Join our team

We want to hear from you

Send us your resume

Our Story

In 2017, the earliest version of Paycove was born out of a real need to automate the creation of invoices from our CRM. We had been working as a development agency and were surprised by the lack of available solutions to our problem.

With product backgrounds in design, engineering, and management – we had already built successful products for companies like Google and Microsoft. We decided to take a shot at building a unique solution for quickly creating invoices and transform the product into a viable SaaS business.

Since then we've bootstrapped Paycove into a sustainable and profitable SaaS business with users from 140+ countries and millions of dollars in invoices processed each month.

With 8+ integration partners, we’re excited to partner with industry leading CRM, ERP, and accounting software to streamline billing for businesses all over the globe.

We've learned a lot along the way and have been ramping up our resources to make Paycove even better in 2020 and beyond. If you have any questions we'd love to hear from you - feel free to say hello to the team on our live chat.

Our Values

We want to build a company focused on keeping our customers and team happy.

Transparency

Maintaining a high level of transparency keeps us accountable as a business, platform, and team.

Kindness

Choose to act with kindness and integrity in all of our customer and company communications.

Empowerment

Set up customers and team members for success at every stage of their journey with helpful advice and resources.

Intuitive Design

Build a thoughtfully designed product and delightful user experience for all users across the globe.

Growth mindset

Step outside of our comfort zones every once in a while to learn and grow both as a company and as individuals.

Life balance

As much as we love what we do, it's important to unplug and enjoy the finer things in life.

Want to learn more about Paycove?

We'd be happy to walk you through our product and answer any questions you have about getting started.

  Schedule a demo